Our Web Hosting Reviews finally got serious back in 2005, when we started using a paid service called “Ratepoint”. Sadly Ratepoint shut down very towards the end of 2011, with info of their closure being spread online in January 2012.
With RatePoint announcing its imminent closure, we moved all our reviews from Ratepoint to Shopper Approved.
Unfortunately, their service worsened, and costs kept rising, so we brought our reviews in-house. We also get reviews on Freeindex, LinkedIn and, more recently, we have been using Google Reviews.
Based on a recommendation from a business colleague, I recently joined WESH UK.
All I can say: is service and support are second to none – and that means I never had a better support service from any other (“so-called”) IT “specialist”!
The performance of my website has improved considerably. The client web hosting panel is easy to use and provides lots of valuable information. Thanks ever so much for all your help, Rich – you are awesome!
We have been web hosting at WESH for over 10 years now, and they have given a fantastic service over that time. Handling of server maintenance and upgrades is always very professional and has not been disruptive. Response to support tickets is prompt, and for urgent enquiries, there is a phone line too. Lots of good server-side apps to choose from. Top recommendation – unbeatable service and great value!
I’ve been using WESH UK web hosting for years. Straight talking, premium service. For someone who is unsure with the workings of websites etc, the team have been a godsend. Way better overall value than some of the big players.
We have been hosting our own and client websites with WESH UK for 6 months, I must say it’s a far superior service compared to other companies. Would recommend
I’ve been with WESH UK on and off over many years – whenever I have needed a shared server I keep going back. Awesome server performance, good value for money and super responsive support. Definitely recommended.
I have hosted websites with WESH UK for well over a decade. Their communication and accessibility are second to none, and I would not hesitate to recommend them to other small business owners.
Heartfelt thanks to Richard for getting my new website design sorted and live. Richard took the time to understand what I needed and to get things looking great. he was very helpful and communication was excellent.
Excellent performance, great value for money and phenomenal customer service. Richard and the team are resourceful, patient and helpful. Capitalize on every opportunity to go above and beyond to make sure your website is running at a professional level.
I’ve been with WESH UK Web Hosting for about 7 years now and they’ve been brilliant. Recently I had some major issues and they sorted everything out. Can’t recommend them enough!
Extremely glad to have found WESH UK to be our website host. Richard is highly knowledgeable and attentive to the details of his services. I would highly recommend their services.
Had some issues with my page load speed and they were on the case to help me out the same day. Couldn’t be more pleased with their dedication to service and hope they bring their friendly approach to the world of web hosting, thanks Rich!
Very good approach to Customer Service and are great at working with all different types of people with different backgrounds. Highly recommended if you need a trustworthy hosting company.
Excellent service with helpful and knowledgeable staff. I would recommend this organisation to anyone needing experienced support with their website hosting.
Fantastic support with regular updates! Would recommend this web hosting company.
I had been hosting most of my domains and my website through Host Gator and really wanted someone in the UK I could talk to if the need arose. I’m not particularly au fait with how all that ‘website/domain stuff’ works so to have someone on hand and easily contactable is a real bonus for me.
WESH transferred all my domains so they’re all now in one place and set everything up quickly and with zero fuss. Richard has also spent significant time with me attempting to explain a whole raft of techie stuff without ever once running out of patience. I always receive a quick response to any enquiry and he’s also saved me a few quid too. I’m very happy with the service provided and highly recommend WESH to anyone who wants their tech lives simplified!
Being a business owner there are times when technology doesn’t go to plan or play ball. Knowing you have Rich, with his expertise, knowledge, support, patience and ‘sense of humour’ at the end of the line, takes all the stress away.
Rich takes on board all the techy stuff behind the scenes that frankly no one understands and just sorts and deals with it with consummate ease and professionalism.
They are available at all times to deal with any issues that arise – you never know when your IT falls over and Rich is always there to get you back up and running as soon as possible. He has certainly rescued me on a few occasions.
I would, without doubt, or hesitation, highly recommend @WESHUK – your whole IT department wrapped in one
I have used WESH for 14 years now and I have nothing but praise for them. Great company, always willing to help you out. The hosting is fast and I cannot remember any downtime. I have managed clients’ accounts with different hosting companies and I am constantly surprised at how poor other companies’ support is. Go WESH!
I have never built a website and have very limited IT knowledge but decided to use WESH to help me. They have been absolutely fantastic and have given me so much support and advice that I was able to put together a website. I cannot recommend them enough and know you will get the fantastic service that I did.
It all works great!! (experience.wiki) Thanks a lot for the big work you had with my transfer… You were so very friendly to me all the time! I liked it very much having this good working contact with you and the successful ending. Greetings from Germany!
I have been with WESH for 5 years and they have provided great service throughout that time. Support calls were dealt with promptly and the service they provided has been brilliant. I would not hesitate to recommend them to anyone.
Nearly ten years with WESH – a service never less than the best!
The key to WESH is their genuine commitment to customer service that really is there for you – with the correct solution to remedy your specific issue – when you need it sorted!
Importantly, the team at WESH keep their systems updated and upgraded to ensure optimum secure operability adapted to stay one step ahead of a constantly evolving, online environment.
Would have no hesitation in recommending WESH to any business professionals looking for a serious service who stand head and shoulders above most others who also occupy the internet hosting marketplace.
I have now been with Wesh for about 6 years. In this time I have had numerous websites, sometimes closing them a few months after opening my account in my search for a concrete online business.
In this time I have never had any downtime on any one of my sites. Due to my constant activity on numerous sites, I have had plenty of use for the support system! I have never been let down once, ticket response has always been handled in a timely manner, and staff are always helpful and polite. I have used other web hosts before, but none have come close to the service WESH has given me.
Anyone who is looking for a reliable and well-priced UK web hosting company, with superb support, would find it difficult to better the service at Wesh. I always recommend them to anyone looking for a quality UK host.
I moved my hosting to WESH last year as I was looking for a UK based host with WHM after many years hosting offshore in the US. The team are very knowledgeable, friendly and the service they provide is excellent. Highly recommended.
I’ve used WESH UK since I began my career as a freelance illustrator in 2009. A good friend of mine who is a web developer recommended WESH. He helped me set up my site and coded everything – I was up and running in no time. The 5 years I’ve used WESH, I’ve had no real problems – and the one time I did, WESH quickly helped resolve the issue, to get back to normal. I’d definitely recommend WESH and thank them for a trouble-free hosting package.
Very helpful, personal and prompt customer service. Great!
Extremely reliable servers (I use shared hosting) and great customer service. Definitely recommended.
Reliable service. Customer support were friendly and helpful at all times.
Always friendly and helpful, even to the technologically challenged!
Very professional company who were very responsive and helpful whenever I have needed to get in touch. Good on-line portal, good communication and no problems whatsoever.
Great web hosting and good customer support. Would recommend to anyone.
Straight forward web hosting and simple to complete.
There was a small problem with text in pop up window not all being visible. This was rectified within an hour of reporting the problem, Impressed with speed of resolving this technical issue. Order process certainly slick from there on. Many thanks.
I’m on holiday… in a completely different time zone and I have a broken finger … and limited access to the internet … and our website goes all wonky and weird… now imagine the Ghostbusters theme tune…. who you gonna call? (well contact via their online customer service dept at 1am UK time)…..
WESH! I am so grateful. WESH as usual dealt with my problem amazingly quickly, really helpfully and in the middle of the night, and in my opinion their service is absolutely fantastic, they realised I am limited to what I can do where I am currently and they took control and sorted everything.
I would always recommend WESH to anyone, they are amazing..
Excellent uptime on servers. Customer service agents and knowledgeable and very helpful. Would definitely use again.
I wouldn’t use anyone else! I have been with WESH for 2 years so far:-Great customer service, Helpful knowledgeable staff, Website is never down, Website speed is always good, One very happy customer!
I’ve used WESH for over 5 years and always found them helpful and efficient. WESH have provided excellent value for money services and their technical support has been very good. I would recommend them to anyone looking for well priced, well supported hosting services.
Value for money and helpful service.
I’ve had a couple of hosting packages with WESH UK hosting always found their services fast and reliable…
We have used WESH to host our PHP5 website for a few years During this time we have had an excellent and consistent service. On the rare occasion that I’ve had to raise a support ticket, it has always been answered quickly and efficiently. In summary, I would definitely recommend WESH to others and I would still be using them if we didn’t already have a dedicated server.
Despite being a small ISP, I have never had any downtime, and the support is very helpful. Good service without a doubt, and I would recommend them to anyone.
WESH UK has provided my hosting for a number of high-profile and business-critical clients. I have had absolutely no problems with any of their services and think they are a world-class provider of LAMP hosting.
I will gladly leave a review for WESH UK. I have been with WESH UK for just over a year and I will not Host with anyone else. The chaps at WESH have always replied to my questions promptly and with great advice. This kind of support is hard to find. And the prices are pretty good too.
Daniel left us another review a few years later in Dec 2011:
Reliable Web Hosting. I have used Wesh for 3 years and have to say I have had no problems at all!
I’ve been with WESH UK for a year so far, and I’m very impressed with the server speed and personal service. Highly recommended!
Many thanks to WESH UK’s customer service for their professional service and support. I would definitely recommend them.
I have used WESH UK for both my business and personal web hosting and they have been superb hassle-free hosting, good value packages, excellent support, comprehensive DIY tutorials, the amazing do everything cPanel. I have been recommending WESH UK to everyone I know and will continue to do so. Thanks!
I’d never heard of WESH UK until finding them on a web forum and I really can’t praise them highly enough. Great value for money and fast response times to my (often uneducated) questions.
What more can I say for WESH UK? If you are looking for affordable hosting with excellent service, then you can’t ask for more than WESH UK. Rackspace offer the best solutions for large enterprises however for the small/medium business then WESH UK is my first choice.
Transferred from another domain hosting company. WESH UK’s customer service is in a different league with real people on the end of the phone who know about their products and services; a real feel-good factor in this day of computer-generated help pages and ‘press 3 for this service’ etc.
Since being introduced to WESH almost 2 years ago, I have found them to be helpful beyond belief. They are always ready to offer support, and help with technical inquiries, making me feel comfortable and not making me feel like a pain. There is no way that I would use any other hosting company. Worth every penny, and more, I could not recommend them enough. Thank You
Excellent hosting for our Bridge Club website for the past year. Fast uploads and downloads and site always available to members for results and news. We are leaving only because our scoring software and the English Bridge Union are now closely linked to a specialist bridge club host. We had very efficient, friendly and helpful service in moving our domain name to our new website – confirming the excellence of WESH.
WESH UK have provided my hosting for a couple of years now. Their customer service is fast, efficient and highly technically competent, and their services are run – and, equally importantly – provisioned – to that same high standard. What’s not to like? Highly recommended!
Running our small online retail business has been such a breeze since we changed to WESH UK six months ago. I can’t speak for all of the other server businesses but it would probably be impossible to find one better than WESH. Well, that’s our opinion anyway…
WESH UK are great! Reliable, fast and excellent customer service. After asking to make Zend Framework server-wide and then stating my reasons – they did! Thanks, guys, I cannot imagine any other host ever being so fulfilling of customer requirements.
Reliable and fast hosting. As a web designer I send my clients to WESH UK for their hosting, always receive positive feedback from them and helpful advice is a call or email away from the support team. Thanks again guys.
Excellent UK-based customer support,
I wouldn’t choose any other provider.
The rates may be a bit on the expensive side, but it’s worth it due to the quality of service provided. I will definitely use WESH UK again!
Over the years since we’ve been with WESH UK it’s been impossible to fault the service.
Richard and the team take great care to keep us up and running.
Updates are applied when necessary, with minimal disruption to services, and we’re always informed before any changes are made. It’s rare to get this sort of attention these days.
We’d have no hesitation in recommending WESH UK to anyone seeking a first-class, reliable hosting solution.
With impeccable customer service and rock-solid stability, WESH UK have built themselves an enviable reputation.
Though they are not the cheapest, they offer great value as the support and products are as good as it gets…
WESH gave a fantastic service, no downtime that I was aware of, even when they were moving servers between locations. Very impressed with the admin control panel interface, this, combined with the rapid helpdesk responses, gave the best level of support I’ve ever had with a hosting company.
WESH UK has been excellent. We have had almost no downtime, and they have always been very quick and helpful in trying to sort things out, even when it wasn’t their problem.
We have copied sites in from elsewhere, then switched from shared to dedicated hosting and back again, and the whole thing was managed seamlessly and easily. No hesitation in recommending.
Always received great help and support, very impressed with the control panel much better than webfusion so glad I moved from them.
Another day and another review but you know what? I don’t mind as Wesh are a great company, doing a great job of it and as a customer for a number of years now, I’m happy. Can’t remember the last time a hosting company had such a great attitude towards their clients. Service is more important than pricing and they’ve got that spot on.
Really good customer service!! The MD, Richard, is a good bloke, patient, and almost always available to answer questions and help out. The cPanel and applications available are very good. Ticketing service is very good. Uptime is excellent. Oh, and the video tutorials are all there if you need them. Thoroughly recommended. Customer service like this is rare in this field and is the best of any I’ve come across in most other industries to boot! Club Copying highly recommends WESH. Keep up the good work!
We have left a review before but since then have upgraded to one of Wesh’s Dedicated Servers. May I say an even Better Service. Brilliant! A big thank you from macattax.com
Very helpful and friendly service.
I rated WESH 5 stars, if you have ever received customer support anywhere then you will understand this, you know how you get pushed from pillar to post or fobbed off because either they can’t be bothered or you’re not paying a premium to receive the help or support?, well, WESH are the total opposite! I have never had customer support like theirs anywhere, it is always timely, professional and helpful – I didn’t even get moaned at when not raising a helpdesk ticket for support and using messenger to get live help and information. I have found hosting cheaper with larger bandwidth and storage for less money which would suit me well, however, the support you get at WESH alone is more than worth the extra!!!
Best host ever. Enough said. Nice friendly team and helpful. When I have problems which usually are things that I have done wrong they are always resolved within minutes. I have been with WESH for about 6 months and I’m happy and don’t plan on changing.
Brilliant, many thanks for making my first step into this hosting world so simple and trouble-free I highly recommend these guys 5 stars all around, PS your prices are superb thanks again.
We have used Wesh professionally for over two years now and have never experienced a problem. The customer service is excellent, they reply to queries instantly. Good value for money – would recommend.
Wesh provide a professional service. Excellent Rates Great Customer Service No Down Time I would highly recommend them.
Really professional service offered at reasonable rates. Never experienced any issues with my website hosting.
Rapid responses to queries and good customer service overall. Best on the market in my opinion.
My website and domain are both hosted by WESH UK and I have had a very trouble-free experience with them.
I have just made some major changes to the website and they have been very helpful. Customer service is excellent…I would recommend them 100%.
I have one domain name registered with WESH at the moment and don’t even pay for hosting because I use a free host to keep costs down (for a charity website), so they are not making much out of me!
I had never registered a domain before but WESH UK has been really patient, replied to emails VERY quickly; several went between us within an afternoon, so I was able to sort ignorance-related glitches out quickly and get the website and email accounts operational straight away.
I have used WESH UK for several years their servers have always been top-notch and up to date.
When I have phoned support I have found them very helpful in one case even saving me spending more!
I’m coming up to a year with WESH UK and I cannot fault them at all. In fact quite the opposite; they have always been very accommodating of me even though I’m not very technically minded.
I have asked for help through the helpdesk for certain things and received it quickly and surprisingly without charges where I would otherwise expect to receive one.
I fully recommend them and love the personal service that I receive.
Having experienced 5 or 6 different web hosting companies, including big names such as Rackspace UK, I have to say I’m yet to come across a company with better customer service on an individual basis than WESH UK.
The managing director is very easy to reach directly; though I do have to say I’ve never felt like I’ve needed to do this.
Support tickets are attended to almost immediately and any server upgrades are well planned.
I’ve not a bad word to say about this company thus far, and the fact that I have two web hosting packages with them that I won’t hesitate to renew next year is a testament to that.
I now have 3 sites hosted at WESH UK and I have to say I have never had better service.
The servers are not overloaded and the customer service is perfect, never had a problem with anything, especially how quick the domains are set up.
I defy anyone to find anywhere that does it quicker.
Good company to deal with. Excellent communications.
WESH UK are an outstanding company, let alone an outstanding hosting provider! Speed, service and support are like nothing I’ve experienced before.
No overselling, just quality hosting at a very reasonable price.
As a result, my site speeds are blazing, my clients are happy, and so am I! Thank You WESH UK.
Excellent company. I have been using hosting companies all around the world and finally came across WESH UK who are right on my doorstep. Support is second to none and the uptime on the server is brilliant.
I have been a WESH UK customer for a couple of years now, and no other hosting company ever came close to the service they have given me.
I haven’t been the easiest of customers! (I have changed domain names, sites, and much more several times as I tried to find a web business that worked for me), and never have I had any complaints or objections to my chopping and changing.
The Helpdesk service is superb, helpful and absurdly fast. (No waiting days for a response here!) I have never had ANY downtime, other than for upgrades, which WESH UK notify you in advance, and then it was only minutes, and I didn’t know it had been done.
Nothing is too much trouble here, plenty of tutorials for newbies and bundles of free extras to get your site up and running and looking the part.
If you need a hosting service, I think you would be extremely hard-pressed to find a better service than WESH UK. 10/10
Very good service with a personal touch (unlike most hosting providers) Support is very good and attentive.
Excellent service, nothing is too much trouble for them and the personal service (real people at the end of a phone that gets answered!) is a refreshing change to some hosting companies.
All aspects of their service work really well from technical support to billing processes. Would highly recommend.
Fantastic service and very knowledgeable & experienced helpdesk.
Friendly and helpful – the MD will always get back to you which I think is rather a special touch!
Would recommend to anyone – 6 stars!
Good value for money, very good customer support, no downtime, fast server response. Would recommend.
My decision to move our site from streamline to WESH UK was made so easy by Richard and his team. There have been one or two things that we have been stuck on but the WESH UK team was there to sort it out. Customer care is second to none.
Our second eCommerce site will also be hosted by WESH UK. Good job guys.
My decision to move my eCommerce site from Fasthosts to WESH UK has been amply vindicated and I strongly recommend WESH UK to anyone looking for reliable and good value web hosting.
Firstly they provide web owners with CPanel, probably the most comprehensive interface and toolset you will find for managing your package features and space on the server.
They back this up with the kind of personal support and customer service that ensures you always feel in control of your website.
Solid server-side support available when you need it backed up with flawless communications and a service that exceeds expectations.
Since 2006, Richard and his team have proven consistently reliable and quick to respond to all our queries. WESH UK has understood our needs as a customer and helped us exceed our goals.
Personally, I cannot thank them enough.
On a Saturday afternoon, I notice a problem with my hosting and create a ticket on their site: the same day I get a reaction that they’re working on the subject and an hour after that I get a mail that they found the problem, that they have solved it partly already and will continue to work on it for complete resolution asap.
A simple reply to that mail starts a personal, polite and easy support conversation that is being logged in the ticket database. Almost direct contact, and that on Saturday evening.
Nice support!
The team at WESH UK handle every aspect of our company’s web hosting.
The service is over and way beyond everything we expected in every aspect. They are not just a faceless data house but a team of experts who are ALWAYS at hand when there is a problem, and keen to offer proactive advice.
If your host has you pulling your hair out, or if you have been on hold for three hours to get through to a pointless helpdesk, then you need WESH UK!
I have been a WESH UK customer for over two years, and they provide a great service.
Most of my queries tend to be out of normal office hours, but the support is great and seems to be available around the clock.
Problems are always resolved quickly, and there is a real personal feel to WESH UK.
