DIGITAL TRAINING
Feel more confident with everyday technology.
From managing your website and getting to grips with email to spotting scams and staying safer online, our practical training helps you build skills you can use every day.
Friendly guidance, plain English and plenty of time for questions.
PRACTICAL TRAINING FOR BUSINESS OWNERS
What would you like to stop struggling with?
You know your business. But updating your website, finding an important email or deciding whether a message is safe can still leave you feeling stuck.
Our practical training helps you get comfortable with the technology you use to run your business. Start with the essentials, build on what you already know or get help with an inbox that’s got out of hand.
There’s time to practise, ask questions and go over the bits that haven’t clicked yet. You don’t need to know the technical terms to get started.
Email & Outlook
Find important messages, keep on top of enquiries and feel more confident using your business email. Learn the essentials, build better habits or take back control of an inbox that’s got out of hand.
WordPress
Feel confident making changes to your own website. Learn to set up WordPress, build and edit pages, protect your work with backups and help customers find you through search.
Cyber Awareness
Would you recognise a convincing scam aimed at your business? Our practical training day helps you spot suspicious requests, protect your accounts and understand what to do when something doesn’t look right.
LEARNING THAT MAKES SENSE
Time to practise. Room to ask questions.
You don’t need to become an IT expert to run your business. You need to feel comfortable with the tasks you do regularly and know what to do when something goes wrong.
Our lessons break those tasks into manageable steps, with plain-English explanations and time to try things yourself.
Start where you are
Tell us what you can already do and where you get stuck. We’ll help you choose a suitable starting point.
Learn by doing
Practise the tasks as we work through them, so you gain experience making changes yourself.
Make time for things to click
Ask questions, repeat a step and revisit anything that feels confusing. Your ability guide’s the lesson, with room to spend longer where you need it.
EMAIL & OUTLOOK TRAINING
Make everyday email feel more manageable.
Whether you’re finding your feet, looking for a better way to work or facing an inbox you’ve been avoiding, there’s a practical place to start. Learn to handle your business email with more confidence, using your WESH UK mailbox and Microsoft Outlook.
Email & Outlook Essentials
Duration: 2-hour lesson
Get comfortable with everyday email, from creating your business mailbox and connecting it to Outlook to sending attachments, replying to customers and finding messages again.
Best suited to: Business owners who are new to email or have been getting by without understanding the basics.
Email & Outlook: Work Smarter
Duration: 2-hour lesson
Build a more organised way to handle customer correspondence. Find information faster, keep track of enquiries, manage mailbox space and spend less time repeating the same tasks.
Best suited to: Business owners who can send and receive email but want to use it more efficiently.
Email & Outlook: Take Back Control
Duration: 2-hour lesson
Get help with an inbox that’s got out of hand. Tackle the biggest sources of clutter together, uncover important messages and learn a manageable routine for continuing the cleanup.
Best suited to: Business owners overwhelmed by accumulated email who need help getting organised again.
WORDPRESS & WEBSITE TRAINING
Feel more at home with your own website.
Making changes to your website shouldn’t leave you worrying about what might break. Learn how WordPress works, build confidence creating content and understand how to protect your progress. Start with the foundations or build on the skills you already have.
WordPress Essentials
Duration: 2 x 2-hour lessons
Build a solid foundation, from manually installing WordPress and choosing trustworthy themes and plugins to creating pages with WPBakery. Learn to back up and restore your work, then add images, links and business updates with confidence.
Best suited to: Business owners who want to understand how their website works and learn to build and edit basic pages.
WordPress: Work Smarter
Duration: 2-hour lesson
Spend less time wrestling with layouts and repeating the same work. Reuse page designs, keep your website consistent, fix awkward spacing and check that visitors can find their way through to an enquiry.
Best suited to: Business owners who can already edit WordPress pages and want a more efficient way to manage their website.
WordPress SEO Essentials
Duration: 2-hour lesson
Help the right customers find and understand what you offer. Improve one of your existing pages together, covering search topics, headings, content, search titles, images and internal links, with a checklist to use again.
Best suited to: Business owners who can edit their website and want to apply practical SEO basics to their own content.
CYBER SECURITY AWARENESS TRAINING
Protect your business. Look after your digital life.
Your online security reaches beyond your business. The devices you carry, the Wi-Fi you connect to and the accounts you use at home can affect your work, your privacy and your family.
Our practical Cyber Security Awareness Training Day explores how those risks connect. From viruses, malware and social media to physical device security and Wi-Fi, learn how everyday choices can leave you exposed, and what you can do to protect yourself.
Controlled, practical hacking demonstrations help bring the risks to life, with plain-English explanations and time to ask questions.
Duration: Full-day training
Best suited to: Business owners who use the internet, email and social media and want to better understand the risks, protect their devices, data and their business, and reduce both the chances of a cyber incident and its impact on their business.
Understand how attacks happen
Learn how criminals exploit software weaknesses, exposed information and bad human habits can put you at risk.
Learn about malware, malicious websites, scams and social media risks, with practical demonstrations showing how small mistakes can create opportunities for an attacker.
Your devices and connections
Look beyond passwords to the equipment and networks you rely on.
Explore physical access to laptops and phones, lost or stolen devices, unfamiliar USB devices, router security and Wi-Fi use at work, at home and while travelling.
Keep your business & family safe
Understand how shared devices, connected accounts and information posted online can expose both your business and your family.
Build safer habits, consider the consequences of an incident and learn what to do if a device or account is compromised.
DIGITAL TRAINING FAQ’s
Getting help with technology shouldn’t feel like another thing to figure out. Here are some answers about our training, whether you want to manage your website, feel more confident with email or help your team spot online scams.
Can’t find your answer? Tell us what you’d like help with. You don’t need to know the technical terms.
Yes. The account holder can ask us for help with everyday IT problems, not just their website hosting. Each hosting slice also includes up to 1 hour of remote desktop support per year.
Yes. Add them as Tech Support Club members for £25 per named employee, per month.
You can add them as an authorised contact at no extra cost. They can deal directly with us about your WESH services without needing Tech Support Club membership.
No. We deliberately keep things much simpler. Support is reactive and there are no guaranteed response times, infrastructure-monitoring commitments or traditional expensive and complicated MSP contracts. Every support ticket request is dealt with on a “Same Day” basis.
No. Our reseller hosting is priced on the basis that the reseller provides first-line support to their own staff and customers. We support only the reseller account holder, and if they become uncontactable, we will support their clients in an emergency.