BUSINESS IT SUPPORT
When we say “We’ve got your back” – We mean business, your business!
Your IT department, without the complicated IT support contract.
From everyday computer problems to Microsoft 365, networks and remote support, we help small businesses get the tech sorted without unnecessary complexity.
Your IT department is included
Web Hosting account holders get reactive IT help & advice included, plus 1 hour of remote desktop support per hosting slice, per year.
Support for your team
Extend your IT department and remote desktop support to your employees via our Tech Support Club for £25 per person per month.
No complicated contracts
No SLA contracts, no per-device charges, and no MSP-style lock-in software bundles you don’t, avoiding a ton of stress.
Your web hosting comes with an IT department
For more than 25 years, we’ve done something rather unusual with our web hosting.
Every slice of Web Hosting includes access to our IT department for the account holder, and the problem doesn’t even have to be related to your website.
Computer playing up? Email doing something strange? Not sure which laptop to buy? Microsoft 365 confusing the life out of you? Open a support ticket and ask us.
The support is deliberately reactive, but not limited to your web hosting.
We’re not monitoring your computers, managing your network or tying you into an IT support contract with expensive software you didn’t ask for or need.
We’re simply giving you somewhere to turn when technology gets in the way of running your business.
Give your team their own IT department
Your Web Hosting account gives you, the account holder, access to our IT department.
But sometimes you don’t want every computer problem, Microsoft 365 question or forgotten password coming through you first.
Our Tech Support Club extends that same help directly to your employees for £25 per additional person, per month.
Each named employee can contact us directly when they need help, without turning you into the middleman.
Direct IT support
Your employees can contact WESH UK directly for their everyday IT questions, problems and remote desktop help.
Microsoft 365 Help
We can help manage your businesses Microsoft 365 account, email, passwords, MFA and everyday user administration.
Computer & Network Security
We can help set up and manage your business antivirus and malware protection and secure your internet connectivity.
Real help when your team actually needs it
When technology goes wrong, nobody should have to become an IT expert before asking for help.
As the primary account holder, you can already use your included hosting support for everyday IT problems and remote desktop assistance.
With our Tech Support Club, your named employees can come directly to us too. We can securely connect to their computer, see what’s happening and help them get moving again without you having to constantly act as the middleman.
They have a problem. They ask us. We help sort it.
We’ll get the hardware working too
Not every IT problem can be fixed from behind a screen.
If you need help setting up a new computer, router, Wi-Fi, network storage or other office technology, we can help with the physical side too.
For IT Club customers in South London, on-site labour for ordinary support visits is included, you simply pay the call-out cost.
Need advice on buying a new computer and need somebody to take delivery of it and set it up for you? That’s included.
And if you’re planning something bigger, such as a new office network, equipment rollout or migration, we’ll tell you beforehand if it needs to be treated as a separate project and quoted accordingly.
No mystery invoices. No pretending every cable needs its own monthly management fee.
One team. Fewer suppliers. Less finger-pointing.
When something goes wrong, you don’t need to work out whether it’s the computer, a supplier, the network or somebody else’s problem first. Just ask WESH UK.
Built for small businesses and simplicity
You don’t need dozens of employees, a server room or an IT manager to need somebody reliable to ask when trying to prevent headaches or when technology goes wrong.
WESH UK’s Business IT is designed for small businesses that want straightforward help without committing to a traditional, complicated and expensive managed IT contract.
If you host your website and register your domain names with us, the account holder already has access to our IT department. If other employees need to contact us directly too, simply add them as Tech Support Club members for £25 per person, per month.
If you use outside people such as designers or developers, you can still add them as authorised contacts so they can get help with your services without paid Tech Support Club memberships.
- Small businesses without an in-house IT department
- Account holder wants somewhere reliable to ask for help
- Additional employees can be added for £25/month each
- Microsoft 365 and everyday computer support available
- No complex or expensive managed IT contracts required
- Web designers and other suppliers can be authorised contacts
Trusted by business owners all over the UK & Europe
Sarah Short – The Coaching Revolution
“Richard and his team at WESH UK quite simply make managing our hosting and website a dream. Richard is tirelessly helpful, always patient and makes what could become a complete IT headache into a simple conversation and a solution. I cannot recommend Richard highly enough. He is the consummate IT professional.”
Graham Boswell – Prism Media Products
“We have been #hosted at @WESHUK for over 10 years now, and they have given a fantastic service over that time. Handling of server maintenance and upgrades is always very professional and has not been disruptive. Response to support tickets is prompt and for urgent enquiries, there is a phone line too. Lots of good server-side apps to choose from. Top recommendation – unbeatable service and great value!”
Anthony Fidler – The China Tai Chi Guide
“I have been a client of WESH UK since 2005 and have not experienced one problem with my website hosting. Support requests have been handled within hours even at the weekend at times and late in the evening. Thank you!”
BUSINESS IT FAQ
We’ve deliberately kept Business IT simple, but here are the answers to the questions we’re most likely to be asked.
You’ve got a business to run.
You don’t need to know what’s wrong before talking to us. Tell us about your business and the technology you rely on, and we’ll help work out what kind of support makes sense.
Yes. The account holder can ask us for help with everyday IT problems, not just their website hosting. Each hosting slice also includes up to 1 hour of remote desktop support per year.
Yes. Add them as Tech Support Club members for £25 per named employee, per month.
You can add them as an authorised contact at no extra cost. They can deal directly with us about your WESH services without needing Tech Support Club membership.
No. We deliberately keep things much simpler. Your personal IT department has no SLA’s and is provided on a reasonable, reactive, same-day basis. Support is reactive and there are no guaranteed response times, infrastructure-monitoring commitments or traditional expensive and complicated MSP contracts. Every support ticket request is dealt with on a “Same Day” basis.
No. Our reseller hosting is priced on the basis that the reseller provides first-line support to their own staff and customers. We support only the reseller account holder, and if they become uncontactable, we will support their clients in an emergency.